1. Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festive seasons, special launches, or promotional events, processing times may be slightly longer.
2. Shipping Coverage
We currently ship across India. Delivery availability may vary depending on your location and courier service coverage.
3. Delivery Time
Estimated delivery times are:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping may be offered on selected orders, promotions, or minimum purchase values.
5. Order Tracking
Once your order has been dispatched, you will receive a confirmation message with tracking details, allowing you to monitor your shipment until delivery.
6. Delivery Guidelines
- Please ensure that the shipping address and contact details provided during checkout are accurate.
- Someone should be available at the delivery address to receive the package.
- If delivery attempts fail due to an incorrect address or recipient unavailability, additional shipping charges may apply for re-delivery.
7. Damaged or Missing Packages
If your package arrives damaged, appears tampered with, or any item is missing, please contact us within 48 hours of delivery. Kindly retain the original packaging and provide photographs to help us investigate the issue.
8. Delays
While we strive to deliver orders within the estimated timeframe, Sowbhagya Jewellery is not responsible for delays caused by courier partners, natural disasters, strikes, government restrictions, or other events beyond our control.
9. Contact Us
For any shipping-related questions or assistance, please contact us:
Sowbhagya Jewellery
📍 Bengaluru, Karnataka, India
📞 +91 6361055807
📷 Instagram: @sowbhagya.jewellery_